Help centre

Download the MANA app (iOS or Android), sign up with Apple, Google, or your email (OTP login), complete the onboarding quiz, and your plan starts immediately. No waiting list — you can start today.

Most users complete onboarding in 5–10 minutes. You’ll set your goals, pick your gym, and preview your first weeks before you start.

Yes. You can restart onboarding or generate a new plan anytime in the app if your goals or schedule change.

- CORE – Full access to the MOVE™ system, Social Gym Platform™, and community challenges.
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- ELITE – Everything in CORE + MANA coach support, deeper insights, and exclusive content.
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- APEX – Everything in ELITE + 1:1 coaching, premium perks, and event invites.

- CORE and ELITE memberships are billed monthly through the App Store (iOS) or Google Play (Android).

- APEX memberships are billed separately via invoice after booking a call with our team.

Yes. Subscriptions are monthly and can be canceled anytime directly in the app settings.

CORE starts free with optional upgrades. ELITE and APEX provide premium support, coaching, and perks. Full pricing is listed on the JOIN page.

All memberships are activated directly in the app. Payments for CORE and ELITE go through Apple App Store or Google Play billing. APEX is handled separately by invoice.

Gyms become your playground. Every visit earns you stamps, streaks, and points. Crews can claim gyms, capture territory, and rise on leaderboards. You can see who’s strongest in your city and compete globally.

No. You can use MANA at home, outdoors, or in any gym. The Social Gym Platform rewards you most when you check into real gyms.

Check in consistently to stamp your Gym Passport™. Crews who check in the most take control of that gym’s territory on the map.

You can create your own crew or join an existing one directly in the app. Invite friends with your personal code, or let the app match you with active players in your city.

Yes. You’ll get an invite link to share with friends — once they sign up, they’ll automatically join your crew.

All community features — crews, challenges, and leaderboards — are built directly into the MANA app. There’s no need for external groups or Discord.

MANA runs seasonal challenges, local meetups, and exclusive trips. Some are open to everyone, while others are unlocked through performance, streaks, or APEX membership.

Yes. Your plan is built from your goals, experience level, equipment, and weekly schedule. The system adapts week to week with progression, intensity changes, and deloads through the MOVE™ system.

Yes. You can choose from “no equipment,” “some equipment,” or “full gym” during onboarding.

MANA creates weekly meal plans based on your goals and preferences. Plans adapt to your logged weight, habits, and progress. You can also search MANA-approved meals, build your own, and track macros directly inside the app.

Yes. You can use MANA alongside any eating style you prefer, including Intermittent Fasting or Keto.

No. MANA is a digital platform that provides tools, plans, and gamification. We are not responsible for your behavior, exercise execution, or the use of equipment inside gyms. Always train within your limits, use correct form, and follow the safety rules of your gym.If you are unsure about technique or experience pain, consult a qualified trainer or medical professional.

MANA includes daily mindset check-ins, mood tracking, and guided exercises powered by MOVE™ AI + coach input. The system helps you reframe thoughts, build habits, and stay accountable.

No. MANA is a coaching and habit system, not a substitute for medical or psychological care.

- ELITE members get access to MANA coaches in-app for support and feedback.

- APEX members get 1:1 coaching with weekly reviews, personalized strategies, and direct feedback (text, video, or voice).

Yes. You can request a coach change anytime if you want a different style or expertise.

- XP – Tracks your progression. Earn XP by logging workouts, meals, and habits.

- MANA Points – In-app currency earned by completing daily routines, streaks, and challenges.

Redeem them for rewards like merch, events, or premium content. Crews and top performers also unlock exclusive prizes.

Leaderboards rank you locally and globally by gym check-ins, streaks, and performance. Seasonal challenges keep competition fresh.

Top performers are selected based on points and consistency. Some events are unlocked through challenges; others are invite-only for ELITE and APEX members.

Leaderboards are tracked automatically, and seasonal prizes are partly randomized among top performers to give every consistent member a chance.

MANA works on iOS and Android. A web version is in development.

Yes. Integration with Apple Health and Google Fit is live. WHOOP and Garmin support is being rolled out step by step.

Your weight, habits, and progress are only used to personalize your plan. We never sell your data.

Yes. You can export or permanently delete all your data via the app settings.

- Make sure you’re using the same email address, phone number, or social login (Apple/Google) you used during sign-up.

- With social login, you always have one unified account — switching between methods may cause confusion.

- Still stuck? Use the “Forgot password / resend OTP” option or contact us at info@join-mana.com.

Check your GPS and internet connection. If the issue persists, report it in-app or email support.

It happens. You can still check past days, but you won’t earn XP or points retroactively.

You can regenerate your plan in the app anytime or adjust your preferences in settings.

Yes. Organizations can give their teams access to MANA, improving mental and physical health while contributing to collective challenges.

No. Any gym can be checked into, but official partner gyms gain exposure, co-marketing, and rewards.

For partnerships, gyms, or corporate programs, contact us at info@join-mana.com.